We had a fantastic stay at the hotel. The location was perfect, with easy access to the slopes. The ski in/ski out option was incredibly convenient. The rooms were clean and serviced every day, and we had the option to choose whether we wanted cleaning or receive a voucher. The breakfast buffet had a wide variety of options, both Japanese and western, and it was delicious. The hotel staff were very friendly and helpful, despite the language barrier. I would highly recommend this hotel for a ski vacation.

The staff is nice and pleasant. This hotel offers a nice breakfast with food of different cultures and the popular dishes.

Excellent hotel, it has EXCELLENT service and favourable location to great ski areas. The staff are helpful, managed the parking on-site. Would come here again and enjoy a such great stay.

Spacious rooms, great views, ski-in/ski-out, secure lockers, luggage storage, clean rooms.

Nothing, all excellent.

Had a wonderful stay with my hubby, we spent 5 nights here, everything was good. The room was good-sized with a double bed, thin pillow available, greatly enjoyed my time there.

The staff was weird.

The ski-in and ski-out option was great, and the views were beautiful. We also appreciated the ski lockers and the bus service provided to other hotels.

The room was in poor condition and lacked facilities like a working electric kettle. Housekeeping was not done during our 3-night stay, and we had to endure an unpleasant smell in the corridors.

Enjoyed the beautiful mountain views and the convenience of being able to easily rent ski equipment and access the ski lift. the free shuttles to other wings and nearby resorts were a nice added bonus. the food service was outstanding with special vegetarian menus and great quality. the room was spacious and comfortable with a deep soaking tub.

The bar hours were inconvenient and there wasn't a comfortable lounge or onsen to relax in. the limited selection of the convenient store and high prices for beverages and wine were not ideal.

We were pleasantly surprised by this hotel. The location in the Japanese Alline area was absolutely fantastic, offering stunning views of the surrounding mountains. The ski-in/ski-out feature made it incredibly convenient for us to hit the slopes without any hassle. The hotel also had on-site shops where we could easily purchase ski passes and rent ski equipment, saving us valuable time. The staff here were friendly and accommodating, always ready to assist us with any queries or requests we had. The room amenities were top-notch, with comfortable beds, a sitting area, and a flat-screen TV for added relaxation. We also appreciated the free toiletries and the availability of an electric kettle in the room. the hotel provided a luxurious and comfortable experience.

We would highly recommend this place to our friends because of its fantastic location, excellent service, and quality amenities.

I loved how close the hotel was to the ski slopes. It was so convenient to have the gondola right outside the hotel, allowing me to easily access the ski areas. The ski lockers were also very useful and saved me time in the morning. Another great feature was the hotel's transportation services, which made it easy to explore the area. The staff were all very friendly and helpful, providing excellent service throughout my stay.

There was nothing I didn't like.

This hotel offers a good location for skiing and snowboarding. It's also nice to have a small convenience store on-site for some last-minute needs. Some rooms have great views and there are lockers for ski equipment. Additionally, there are clean towels available and laundry facilities.

The beds and pillows are uncomfortable, and some of the restaurant options are limited.